A disaster service worker’s perspective

Photo of response to Wauseo Fire
Disaster workers gather during fire response.  Photo: fultoncoredcross.org

Thursday, October 6, 10 a.m. – Bill Norris developed the 2-1-1 San Diego system and implemented the system to respond to local wildfires in 2007.  He will share case studies and real life experiences to cover issues related to responding as a disaster service worker. Get an on-the-ground view of three San Francisco/Oakland Area earthquakes, as well as a glimpse of Bill’s personal experience with hurricanes, tsunamis and wild fires. Join us to learn methods to assess hazards, develop plans that are based on realistic expectations, and  evaluate and adjust plans based on outcomes.

About the presenter:

Bill Norris, Principal, Norris and Associates, wrote San Diego’s 211 system and served with honors as a crisis manager in the US Army.  He provides disaster recovery and disaster emergency preparedness services for federal, state, county, municipal and service entities. He previously held positions with the State of Hawaii, Marin County California, the City of San Diego, Computing Systems, Inc. and Innovative Emergency Management. He is an Oklahoma State University alumnus with a degree in Medical Microbiology and Biochemistry.

Headshot of Bill Norris

Bill Norris

Bill spent 22 years as an Infantry Officer, providing adult training/curriculum training, 5 years command time, and service as a Nuclear Accident/Incident Control Officer for Southern Europe. His 20 years of federal, state, county and major city experiences cover all phases of emergency management. Specialties include bioterrorism response planning, EOC management, chemical agents, evacuation planning, integrated enterprise emergency planning, federal homeland security grant management, CDC public health preparedness grants, FEMA public assistance disaster recovery grants, and nongovernmental  private sector enterprises.

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